Clark Audiology & Hearing Aid Center
401 West Germantown Pike
East Norriton, PA 19403

Troubleshooting Hearing Aids

Use this guide to help solve some of the common problems patients may experience. If you have a problem not defined or one that persists, call us right away to schedule a visit.

1. No Sound

  • Battery may be dead or in backwards 
    • Tubing may be clogged.
      • Check to see if instrument is on.
        • Sound outlet may be plugged with wax.  Change filter if applicable.

        2. Weak Sound

        • Weak battery.
          • Sound outlet may be plugged with wax.
            • Your hearing condition may have changed.
              • Microphone inlet plugged with wax.

              3. Crackling Sound

              • Weak battery.
                • Wax problem.

                4. Whistling Sound

                • Volume control is too high.
                  • Object, such as coat collar, hat, or scarf may be covering sound inlet.
                    • Excessive wax build-up in your ear.
                      • Instrument may not be seated snugly in ear.

If these problems persist,

 contact Clark Audiology at 484-231-1340 for a diagnostic check of the hearing aid.

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Clark Audiology & Hearing Aid Center, 401 West Germantown Pike East Norriton, PA 19403
Serving Audobon, Blue Bell, Eagleville, Lafayette Hill, Lansdale, Plymouth Meeting